REFUND POLICY
Money-Back Guarantee
At ULGND, we are committed to your success and confident in the value of the tools, resources, and expertise we provide. To ensure your peace of mind, we offer a Money-Back Guarantee, designed to protect your investment while also reflecting our dedication to delivering tangible results.
How It Works
Eligibility
Applies to all subscription-based tiers, programs, and resources offered through ULGND.
Results are evaluated over a 12-month period of consistent participation and effort.
Requirements for Refund Consideration
To qualify for a refund, the following conditions must be met:
Monthly Check-Ins After 90 Days
If results are not evident after 90 days, you must email us monthly to provide updates on your progress and allow us the opportunity to assist you in overcoming challenges.
Proof of Effort
You must provide documentation demonstrating that you consistently applied the strategies, tools, and advice from the program. This includes, but is not limited to:
Attendance records for all scheduled sessions.
Completed assignments, activities, or exercises.
Evidence of implementing our guidance in your business or financial goals.
Submission of Documentation
To verify the lack of results, we may request additional documentation, including financial records, performance metrics, or any other relevant materials.
Approval to Record Communications
By participating in the program, you agree that calls, emails, and sessions may be recorded and documented for quality assurance, training, and verification purposes.
Case-by-Case Evaluation
Refund requests will be assessed individually. ULGND reserves the right to determine eligibility for refunds at its sole discretion. If we do not deem the request worthy of a refund based on our evaluation, no refund will be issued.
Refund Process
If you believe you qualify for a refund, contact us at Team@ULGND.com with a detailed summary of your efforts and experience.
Our team will review your case, considering the above requirements and the documentation you provide.
If approved, refunds will be processed within 10 business days of approval.
Why We Offer This Guarantee
Our mission is to empower you with the tools and strategies to achieve financial freedom. While we are confident in our ability to deliver results, this guarantee underscores our commitment to work with you every step of the way.
Important Disclaimer
The Money-Back Guarantee is not automatic and is offered at ULGND’s discretion. Refunds are issued only in cases where the requirements are met and the lack of results is verified through the outlined process.
For any questions about the guarantee, your progress, or eligibility, please reach out to our support team. Your success remains our top priority.
No Refunds on Master Classes
Master classes are excluded from the Money-Back Guarantee. This is because the nature of these sessions includes:
Access to unique, proprietary content that cannot be "unseen" once consumed.
Downloadable PDF notes and other materials that are immediately accessible and non-recoverable.
Real-time instruction that delivers direct value to participants.
For these reasons, all sales of master classes are final. We ensure that participants receive an email with all necessary details (including access links) 72 hours prior to the scheduled class, which typically occurs on the last Saturday of every month but is subject to change.
For any questions about the guarantee, your progress, or eligibility, please reach out to us at Team@ULGND.com.